Help Center

Getting Started

How does the foot analysis work?

Our AI analyzes your foot photos and movement patterns to create a detailed biomechanical assessment.

What do I need to get started?

Just your smartphone camera and a few minutes to complete our guided assessment.

Orders & Delivery

How long does delivery take?

Custom orthotics are typically delivered within 7-10 business days after your assessment.

What if they don't fit correctly?

We offer a 30-day satisfaction guarantee with free adjustments or full refund.

Clinical Partners

How do I integrate with my practice?

We provide white-labeled solutions that can be embedded directly in your website or patient portal.

What training is provided?

All partners receive comprehensive onboarding and ongoing support from our clinical team.

Contact Support

Can't find what you're looking for? Our support team is here to help.

Email: support@footprint.ai

Phone: 1 833 613 3880

Hours: Mon-Fri 9AM-6PM EST